PINSTACK Terms & Conditions

The following Terms & Conditions apply to reservations, events, and activities at PINSTACK. Please review the terms applicable to your purchase or event.

Bowling Reservations & House Rules

Payment & Reservations

PINSTACK accepts Visa, Mastercard, Discover, and American Express.

Lane reservations require payment in full and are non-refundable and non-transferable. Guests must present the credit card used for the online purchase at the Bowl Desk.

No outside food or beverages are permitted.

Assumption of Risk & Release of Liability

By visiting PINSTACK, you acknowledge and freely accept and assume the risks, dangers, and hazards associated with the use of attractions at PINSTACK, including the possibility of personal injury, death, property damage, or loss resulting therefrom.

By participating in such activities, I agree to WAIVE LIABILITY against and RELEASE PINSTACK FROM LIABILITY ARISING FROM THE NEGLIGENCE, errors, or mistakes of its employees, agents, contractors, and other co-participants. You agree to waive certain legal rights, including the right to sue PINSTACK or claim compensation following an accident.

PINSTACK reserves the right to revoke the privileges of any guest who does not comply with our House Rules.

House Rules

• No climbing on structures is permitted.

• No smoking or profanity.

• No alcohol is permitted outside the premises.

• Shirts and shoes are required at all times.

• Attire must be appropriate for a family-friendly environment.

• No outside food or beverages are permitted inside the facility.

• No pets are permitted except service animals.

• Parents and guardians are responsible for monitoring their children and their safety.

---

 

Group & Special Event Terms & Conditions

These Terms & Conditions apply to PINSTACK Corporate Events, School & Youth Events, Birthday Events, and other contracted Group or Special Events.

To help ensure the success of your event, please review the following Terms & Conditions.

PINSTACK Event Agreement

The Event Agreement between the applicable PINSTACK location and the Client is subject to the event contract and the rules and regulations of PINSTACK, including the following terms.

Reservations & Minimum Guest Count

All Group Events require advance reservations and a minimum guest count commitment determined by the package purchased.

Guest Count Guarantee

The minimum guest count is due seven (7) days prior to your event date. If actual attendance is less than the guaranteed number, the original total must still be paid in full.

The guest count will be considered final if no guarantee is provided. Increasing the guest count after the initial contract does not guarantee additional space.

Reserved space may be adjusted based on the capacity needs of the location if necessary.

Any unused or extra cards will be replaced with Fun Cards of equal value and may be used within one (1) year of the event date.

Payment

A 50% non-refundable deposit is required and will be charged to the credit card provided upon receipt of the Event Agreement to finalize the reservation.

The deposit amount will be deducted from the final bill at the end of the event. Final payment, less the amount of the deposit, is due in full upon arrival on the event date and must be made in one single transaction.

Personal checks are not accepted. Gift cards cannot be used as a form of payment for events.

Cancellation & Rescheduling Policy

If you need to reschedule your event, please contact PINSTACK at least seven (7) days prior to the event date to receive a credit toward a future event.

Events may be rescheduled only once and should take place within 90 days of the original event date.

If the event is cancelled less than seven (7) days prior to the event date, the deposit will be forfeited by the Client and retained by PINSTACK.

Check-In Information

The Group Contact and their party should arrive no earlier than 15 minutes before the scheduled event time. PINSTACK cannot accommodate groups prior to their scheduled reservation time.

Groups arriving late for reserved seating or lane time may have their reserved time shortened without refund if PINSTACK has another event scheduled immediately following their event.

Food & Beverage

All food and beverage items must be supplied through PINSTACK. No food or beverage of any kind may be brought into the facility by the Client or the Client’s guests.

To ensure the safe handling and proper serving temperature of all food and beverage items, a Food Removal Form must be completed prior to removing any leftover food items from the facility.

Assumption of Risk & Release of Liability

On my behalf and on behalf of any minors within my care, I agree to WAIVE LIABILITY against and RELEASE PINSTACK FROM ANY LIABILITY ARISING FROM THE NEGLIGENCE, ERRORS, or MISTAKES of its employees, agents, contractors, and/or other participants.

I understand that by using PINSTACK cards and attractions, on my behalf and on behalf of any minors within my care, I WAIVE AND GIVE UP my legal rights and/or the legal rights of any minors within my care, including the right to sue PINSTACK or claim compensation of any kind following an accident.

General Policies

• Height and weight restrictions apply to applicable rides and attractions.
• MANAGEMENT RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE AT ANY TIME                                                                             
   Last updated 8/10/26